Customer Support

We provide ongoing support options for systems that we install or systems you currently have.

We Are Here For you.

When it comes to technology, nothing lasts forever. Systems can become outdated, a power surge fries something, or wear and tear takes its toll. That’s why we offer consistent support options for our customers. We can even service existing systems you may have. 

We pride ourselves on offering a professional and thorough customer service experience. Customer satisfaction is a top priority of ours, and we endeavor to make that present in every job we take.  

Whether you are looking for answers on smart homes, power systems, or our scalable smart lighting solutions, our Support and Sales staff will get you squared away in no time.

Name
Product You Need Support With

Our Home Automation Partners

Previous Customer reviews

What people say?

Cory Bazillion
Cory Bazillion
22. June, 2022.
Level up was Fantastic. They were very responsive, showed up on time, my installer was professional and did an amazing job. They even price matched the best price I could find for my Mantle mount. Thank you Kevin, Danielle and everyone at level Up for all your help! Would definitely recommend to all my friends and Family.
Stephanie Hodson Lerret
Stephanie Hodson Lerret
26. April, 2022.
Great products and impressive showroom!
Seth Bartlett
Seth Bartlett
17. April, 2022.
I've had Level Up do 3 major installs for me. They updated my Analog Security Cameras to a full home Nest Setup, updated my entire network with 4 access points (including an outdoor one) and replaced all my Sonos 1 devices with new ones. All the work was done well and they are easy to work with, I'm very happy with how everything turned out and highly recommend them. Braden and Kevin were the two primary tech's I've worked with, both are knowledgeable and clearly care about doing things right and in the best way.
Eric Osborne
Eric Osborne
10. April, 2022.
Julie Renaghan
Julie Renaghan
4. March, 2022.
5 star service ! They took the time to explain everything . Could not be happier with the TV and security system we bought thru them . Definitely recommend them for your home automation needs.
C Cooper
C Cooper
9. February, 2022.
Kevin and Wes were absolutely spectacular! They were quick, Did a fabulous job with installation, extremely nice and professional- and I’m so glad I found them. The entire process started with Braden who introduced me to a few different options. He was fantastic and was extremely attentive and knowledgeable, as was Kevin who did the actual installation. I went with their recommended SONOS sound bar package and I couldn’t be more pleased. No need to ever look elsewhere for a professional gorgeous sound system. I’ll be expanding my living room system soon, and can’t wait to have Level Up back for that project.
Luofei Deng
Luofei Deng
15. December, 2021.
Kevin is great: thorough and organized. Appreciated his attentiveness for my home connectivity and more
Jason Patrick
Jason Patrick
19. November, 2021.
Joseph Keierleber
Joseph Keierleber
16. November, 2021.
It was great to work with Jim on a different and difficult project. Everything was 5stars
sarah Clogston
sarah Clogston
30. October, 2021.
This is my third time using Level Up Your Home. They installed three Nest cameras for us a couple years ago, and when a power outage shorted out the signals, I called on them to reset the cameras. So of course I thought of only using them for our TV upgrades. All three times the service from start to finish was excellent and professional. Braden is wonderful to work with, very knowledgeable and professional. He put together a great package for us (TV, Sonos sound Bar and wall mounts). Kevin and Wes were very professional, polite and personable. They brought everything with them, were ON TIME, and did a great job with the installations. They certainly know this job like clockwork. Kevin assured me I would be happy with the wall placement of TV being in the upper/middle. I was sure I wanted it lower on the wall, but he was right. It looks great! (They mounted the new TV & Sonos in our Living in Room, pulling the wires behind the wall and then mounted the LR TV down in our workout room). I am very pleased with my experiences with Level Up, and highly recommend them.